Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online gaming platform. By accessing and using our services in Ireland, you acknowledge that you have read, understood, and agree to be bound by this policy. This document outlines our practices regarding the collection, storage, and use of cookies to enhance your gaming experience while ensuring compliance with Irish and European Union data protection regulations. Last updated: December 15, 2024.
What Are Cookies
Cookies are small text files that are stored on your device when you visit our online casino platform. These files contain information that helps us recognize your browser and remember certain details about your preferences and activities. Cookies enable us to provide personalized gaming experiences, maintain security protocols, and improve our services. They are essential for the proper functioning of our platform and help us deliver the high-quality entertainment you expect from our gaming environment.
Types of Cookies We Use
Our platform utilizes several categories of cookies to ensure optimal functionality and user experience:
- Essential Cookies: These are necessary for basic website functionality, user authentication, and security measures. They enable you to navigate our platform and use essential features like account access and game loading.
- Performance Cookies: These collect anonymous information about how you use our platform, including which pages you visit most often and any error messages you encounter during gaming sessions.
- Functional Cookies: These remember your preferences and choices, such as language settings, preferred game categories, and account customization options to enhance your gaming experience.
- Advertising Cookies: These track your browsing activity to deliver relevant promotional content and measure the effectiveness of our marketing campaigns while respecting your privacy preferences.
- Analytics Cookies: These help us understand user behavior patterns, popular games, and platform usage statistics to improve our services and develop new gaming features.
Purpose and Legal Basis
We use cookies for multiple legitimate purposes within our online gaming operations. Our primary objectives include maintaining platform security, preventing fraud and unauthorized access, personalizing your gaming experience, and ensuring compliance with Irish gambling regulations. The legal basis for our cookie usage includes your explicit consent for non-essential cookies, legitimate business interests for security and fraud prevention, and contractual necessity for providing our gaming services. We also use cookies to fulfill our legal obligations under Irish and EU data protection laws.
Third-Party Cookies
Our platform may include cookies from trusted third-party service providers who assist us in delivering comprehensive gaming services. These partners include payment processors, game developers, security providers, and analytics services. Third-party cookies are subject to their respective privacy policies, and we carefully select partners who maintain high standards of data protection. We recommend reviewing the privacy policies of these third parties to understand how they handle your information. We do not control third-party cookies but ensure our partners comply with applicable Irish and EU regulations.
Cookie Duration and Storage
Cookies on our platform have varying lifespans depending on their purpose and type:
- Session Cookies: These expire automatically when you close your browser and are primarily used for security and navigation purposes during active gaming sessions.
- Persistent Cookies: These remain on your device for predetermined periods, ranging from 30 days to 2 years, depending on their specific function and regulatory requirements.
- Authentication Cookies: These typically last for your session duration but may persist longer if you select “remember me” options during login processes.
- Preference Cookies: These may remain active for up to one year to maintain your customized settings and gaming preferences across multiple visits.
Managing Cookie Preferences
You have complete control over cookie settings on our platform. Upon your first visit, you will encounter our cookie consent banner where you can accept all cookies or customize your preferences by category. You can modify these settings at any time through your account dashboard or by accessing our cookie preference center available in the website footer. We provide granular controls that allow you to accept or decline specific cookie categories while maintaining essential functionality for your gaming experience.
Browser Cookie Controls
Most modern browsers allow you to manage cookies through their settings. Here are instructions for popular browsers:
- Chrome: Navigate to Settings > Privacy and Security > Cookies and other site data. Here you can block all cookies, allow only first-party cookies, or create exceptions for specific websites.
- Firefox: Access Options > Privacy & Security > Cookies and Site Data. You can choose to accept all cookies, reject third-party cookies, or delete existing cookies.
- Safari: Go to Preferences > Privacy > Cookies and website data. Select your preferred cookie acceptance level and manage stored data from websites you have visited.
- Edge: Navigate to Settings > Privacy, search, and services > Cookies. Configure cookie blocking levels and manage exceptions for trusted gaming platforms.
Impact of Disabling Cookies
While you have the right to disable cookies, doing so may significantly impact your gaming experience on our platform. Essential cookies are necessary for basic functionality, and disabling them may prevent you from logging into your account, accessing games, or completing financial transactions. Performance and functional cookies enhance your experience by remembering preferences and providing personalized content. Without these cookies, you may need to repeatedly enter information and may not receive tailored game recommendations or promotional offers relevant to your interests.
Data Protection and Security
We implement robust security measures to protect information collected through cookies. All cookie data is encrypted during transmission and storage, and access is restricted to authorized personnel only. We regularly audit our cookie practices to ensure compliance with the General Data Protection Regulation (GDPR) and Irish Data Protection Act. Our security protocols include regular vulnerability assessments, secure data centers, and strict access controls. We never store sensitive financial information in cookies and use tokenization for payment-related data protection.
Updates and Contact Information
This Cookie Policy may be updated periodically to reflect changes in our practices, technologies, or regulatory requirements. We will notify registered users of significant changes through email notifications and platform announcements. The effective date at the top of this policy indicates the most recent revision. For questions, concerns, or requests regarding our cookie practices, you can contact our Data Protection Officer through the contact information provided in our main privacy policy. We are committed to addressing your inquiries promptly and transparently while maintaining the highest standards of data protection and user privacy in accordance with Irish and European Union regulations.